FAQ [ Frequently Asked Questions ]

The Gaming Commission [ FAQ ]

• 1. What are the requirements of applying for a gaming license?

  A person must have a limited liability company and must be licensed by the Commission.

• What are the conditions for the grant of a license?

  A company must have an identifiable office, a registered service mark logo with the registrar of companies, has a whole or partial Ghanaian ownership etc. Kindly click on this link (REQUIREMENTS FOR A GAMING LICENCE) for more information.

• How does the Commission regulate marketing promotions?

  Any marketing promotions that has an element of game of chance requires a permit from the Gaming Commission.

• How do I know if an operator is registered?

  Kindly check from the Commission’s website on the list of licensed operators.

• What is the procedure for resolving a complaint?

  Send an email or write to the Commission attaching evidence or you can kindly visit the Commission’s premises and complete a complaint form.

• Does the Gaming Commission regulate video gaming?

  It is not regulated by the Commission however video gaming competitions that have an element of game of chance may be regulated.

• How can information from the Commission on the gaming industry be accessed by the media and researchers?

  Contact the Commission in writing or via email at info@gamingcommission.gov.gh and via mobile on 0274698935 . Applicants may apply for information through the processes outlined in the Right to the Information Act.

• How long does it take to acquire a license?

  In accordance with Section 16 of the Gaming Act, the Commission shall grant a license within twelve months after the receipt of the application, if it is satisfied that all conditions have been met and license fee has been paid.